Keep Track of Project Issues and Manage Site Diaries
Mellor Bromley ACS Ltd is a mechanical services contractor which specialises in the design and installation of heating, ventilation, air conditioning and plumbing systems. They work across commercial and public sector buildings, including the SAP4 Student Accommodation Building in Filton, Bristol where they have been using Gsite.
They were having trouble with their previous construction site management software and weren’t satisfied with its performance. They decided to trial Gsite as an alternative and were delighted to see our system exceed their expectations immediately.
Finding a replacement for underperforming construction software
The Mellor Bromley team was not new to the world of construction software when they began speaking to the Gsite team. They already used it and had a good level of knowledge about what software could achieve in theory. However, they were unsatisfied with their system and wanted to investigate alternatives.
They needed a better way to do a number of vital tasks, including:
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Record delays
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Manage site diaries
- Keep track of project issues
Ivan Panczak, Project Manager at Mellor Bromley, said: “We had used other platforms which did a few things really well but didn’t do everything, so we ended up needing either multiple different bits of software and or our own self-produced documents which admittedly, didn’t look as ‘clean’.”
Gsite provided the core functionality and much more
Gsite emerged quickly as a viable option for Mellor Bromley. It met the criteria they were looking for in construction site management software – but also offered additional features they didn’t know they needed.
Ivan said: “Gsite offered the core functionalities we needed – especially for logging issues and using the site diary – but also gave us access to tools like the BIM model viewer, which was a great addition, particularly as the installers on site could also use drawings and models on their phone.”
The features included in Gsite allowed Mellor Bromley to streamline how they monitor and control issues across sites and ultimately make reporting more effective and consistent by:
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Reducing the need for manual workarounds
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Eliminating a large amount of paperwork
from their processes
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Allowing them to control site issues more
efficiently
- Let them use BIM models directly on site via their tablet devices
Ivan said: “There’s still room for improvement, but overall, it’s moved us in the right direction and made our daily reporting more consistent.
“The changes have been highly rated by our site foreman who finds it much easier notifying me of issues, damages and progress on site.
Fitting Gsite into their existing systems and operations seamlessly
Mellor Bromley already had systems in place thanks to their previous construction site software systems. Gsite needed to fit into these existing systems to deliver effective help as they did not want to have to start all over again from scratch.
Ivan said: “We were already under pressure to deliver on-site, so rapid onboarding and ease of use were important. We didn’t have the time for long training sessions or overly complicated setup.
“We also had to continue using our own QA forms, which meant the system needed to be flexible enough to work alongside our internal processes.”
Gsite proved to be a flexible platform that allowed the Mellor Bromley team to continue using their own QA procedure while also benefiting from new features like issue logging and BIM model access.
The ease of use and accessibility on phones, tablets and browsers enabled rapid onboarding for all members of the team. Importantly, this was done without disrupting the existing workflows.
Ivan said: “Glodon’s sales and project teams created a collaborative environment that helped tailor the solution to our very specific and niche needs, which made adoption smoother.
“It’s nice knowing the developers actually listen and take interest in their client’s suggestions, especially when the core business of Gsite is already pretty spot on.”
“From day one, the teams at Glodon have been brilliant”
Market leading support is one of the most important benefits of choosing Gsite. Our teams are always on hand to answer questions and help you get the best possible use from the system. Mellor Bromley saw significant, immediate benefits from this customer-first approach.
Ivan said: “From day one, the sales and support teams at Glodon have been brilliant. I’ve been really pleased with how open they’ve been to my suggestions and how welcoming the wider project team has been to improvement ideas.”
“The Initial setup was a bit confusing for me, but the sales rep invited me to a Teams meeting to demonstrate how to do the setup and everything was fine thereafter. ”
“Aside from that, the system itself has been straightforward to use, and where there were gaps, the user guides made setup much easier. It’s been a collaborative process, and it’s clear the team is genuinely focused on making the platform better based on real user feedback.”
Saira Choudhary, Customer Success Manager from Glodon, said: “Working with Mellor Bromley has been an incredibly rewarding experience. Their practical feedback and willingness to engage with our team have played a key role in shaping the evolution of Gsite. By sharing their real-world insights from site operations, they’ve helped us identify areas for improvement and inspired new features that make our platform even more effective. Their collaboration ensures that Gsite not only meets the day-to-day needs of construction teams but also continues to innovate in ways that enhance efficiency, streamline reporting, and simplify site management overall. It’s partnerships like this that allow us to create tools that truly make a difference on site.”
